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Customer Loyalty Scheme

We currently run a generous 1st time  customer incentive Loyalty scheme, in the first instance on the creation of your account with us we offer a 1st order discount voucher of $20, this can be redeemed providing your gross order value of items is $150 or more (not including shipping charges), this is allocated to your account when you create your account and will show at the checkout if the order value is at the minimum threshold, then you should click on the 'redeem' button in order to reduce your order total by between $20 and $50. Then depending on the value of your order we also offer an on-going rewards scheme based on the value of your purchase and this is allocated to your account on dispatch, please see below, the Loyalty discount voucher sent on dispatch lasts for 6 months and increases based on order history value which is accrued.

Threshold Info
$450.00Spend $450.00 and get $50.00 off
$350.00Spend $350.00 and get $40.00 off
$225.00Spend $225.00 and get $30.00 off
$150.00Spend $150.00 and get $20.00 off

Customer Loyalty rewards program explained

The customer loyalty program operates on the basis of the value of your order and the purchase threshold levels as set out below, so each purchase you make is recorded and we send you a discount reward voucher which is issued at the time of dispatch of your order and is based on the total value of your purchase order history, each voucher lasts for 3 months so you can build up many vouchers on your account to use in the future for yourself or friends as you so wish.

Purchase Threshold Customer Purchase History Level Voucher Reward Amount Comment
Voucher Type 1 $50 to $150 5% Single use only, Issued at time of dispatch to your account and lasts for 3 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!
Voucher Type 2 $151 to $300 8% Single use only, Issued at time of dispatch to your account and lasts for 3 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!
Voucher Type 3 $301 to $500 10% Single use only, Issued at time of dispatch to your account and lasts for 3 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!
Voucher Type 4 $501 to $799 15% Single use only, Issued at time of dispatch to your account and lasts for 3 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!
Voucher Type 5 $800 and above 18% Single use only, Issued at time of dispatch to your account and lasts for 3 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!

Promotion codes and special offers

You may also be in possession of a special promotional or voucher code which can also be redeemed at the point of checkout, so please remember enter the promotion code in the appropriate field which is marked 'Promo/Voucher' code then just click on the 'USE CODE" button during the checkout and the system will then deduct the value of this code from your order by the value of the offer, e.g. 5%, 10% off etc.

Voucher terms and conditions

The 1st time voucher & promotion rewards scheme.

  • You cannot combine / redeem both a promotional voucher code and your automatic sign-up reward voucher jointly together at the same time.
  • Please note your 1st customer order discount voucher offer of $20 can only be applied if your total order is a value of $150 or more (excl. postage). The 1st time $20 discount sign-up voucher can only be redeemed once against your 1st order with us.
  • We monitor on a regular basis the fair usage of the above scheme by our customers and we will provide you with any assistance or queries you have, if you have any queries then please email us at customercare@ennialingerie.com

Refer a friend scheme

Save 25% on your next purchase with our 'Introduce a friend scheme'

You need to have bought from us once before, then if you refer a friend to Ennia Fashion Lingerie and they spend £50 or more with us then you will receive a single 25% off discount reward voucher for your use against any purchase of any product on our website. This voucher will be emailed to you and also assigned to your user account. We will also issue you with a discount voucher for every friend you refer, so multiple referrals, means multiple discount vouchers saving you money on each purchase! Each 25% discount voucher issued lasts for 3 months.

How does it work ?

All you need to do is let us know via email the full name of the person you are recommending together with the suburb/town/city where they live and then put the words 'ENNIA FRIEND' in the subject of your email, then as soon your friend makes a purchase from us based on the above criteria we will email you to let you know that the 25% discount voucher has been set up for you. This voucher will automatically show up at the stage of checkout where you will need to click on the 'redeem me' button and this will adjust the value of your order accordingly. Please email us with the refer a friend details at: customercare@ennialingerie.com or if you have any queries at all on the above please email us and we will respond within 24 hours or sooner if possible. Please note the person being referred cannot have the same billing/delivery address as that of the Referrer, i.e. Wife/Partner etc.

                
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