Exclusive European Lingerie Collection
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SHIPPING AND HANDLING:

INFORMATION ON POSTAL RATES FOR THE  USA, UK, EUROPE & INTERNATIONAL  POSTING

When you Shop Online with us you will be prompted at the checkout to select a postal option, these are all detailed below, we offer ver y low international shipping rates.  This means we subsidise the cost of postage with any lingerie online order that you make with us.  The rates shown below are all flat rates regardless of weight. We will not accept responsibility for losses occurred in the Mail Postal system, if your shipment is not received within 7 /10 days of our Shipment Advice email, then please let us know immediately and we will attempt to assist you in locating the shipment. Please Note: The Free shipping option DOES NOT provide any tracking or insurance, insured options are available an full insurance can be taken, for details please the list / options below. 

Duties and taxes: all products on the USA side of our website are tax free on all deliveries into USA addresses.  If you live in the EU and order in US$ we will have to charge an additional amount for VAT (Value Added Tax) at the prevailing rate set by HM Customs and Excise which 20%.  If you live in the EU then you should place your order from the EU side of our website which is all priced in Euros and with VAT included.  

Ennia Fashion Lingerie USA are not responsible for any taxes or duties that may be levied on arrival into the USA as this out of our control, all our packages sent to the USA do not have anything on the outside that indicates that Lingerie is inside the package which minimises the risk, packages are often opened to check so we cannot be held responsible if charges are made by your state or local authorities on your order.  If this does happen then please let us know by emailing us at customercare@ennialingerie.com. The packing of all of orders is discreet and the senders returns address/label on the back of the box just says Ennia USA and the customs label just says 'Clothing'.

Option

Service Choice

Postage Type

Delivery Times

Cost

 

USA and CANADA Customers  Only - POSTING OPTIONS

     

1)

USPS / Air mail to USA or CANADA

NO Insurance or Tracking

Valid on orders of $100 or more

AIR MAIL

4 to 9 working days from day of dispatch

FREE on orders of $100 or more (Not recommended for higher value orders as we will not be able to track and trace)

2)

USPS / Air mail to USA and CANADA

With Tracking, NO Insurance

AIR MAIL

4 to 8 working days from day of dispatch

$7.95 (We recommend to only use on Orders below $60)

3)

Air mail Priority service to USA and CANADA

Recommended on all orders

(Tracked and fully Insured)

AIR MAIL

3 to 7 working days from day of dispatch, Tracking Via USPS and signed for on delivery

$9.95 (Recommended for all Orders)

4)

DHL Priority service to USA and CANADA

Recommended for fast efficient  delivery service

(Tracked and Insured)

AIR MAIL

2 to 4 working days from day of dispatch, signed for on delivery

$29.95

         
  AIR MAIL - UK & EUROPE POSTING OPTIONS      
1) Royal Mail to UK addresses only, (Insured up to $68)
for orders of less than $75
1st Class

2 to 5 days depending on location, signed for on delivery

$6.95

2)

Air Mail to European countries, (Insured up to $68)

Air Mail

2 to 5 days depending on location, signed for on delivery

$11.95

         
 

 OTHER INTERNATIONAL

POSTING OPTIONS

     

1)

International Air Mail (Rest of the world), ONLY

Insured up to  $68

Air Mail

Between 3 & 10 working days depending on location, signed for on delivery

$19.95

2)

International Air Mail Service, FULL Insurance of purchased items

Air Mail

Between 3 & 10 working days depending on location, signed for on delivery

$28.95


Deliveries to the USA

We recommend you use the FULL Insurance option on all parcels sent Internationally, this ensures your good are covered properly if a claim becomes necessary.  If you do not use an option with proper insurance cover then Ennia Lingerie USA cannot take any responsibility if the parcel is lost en-route in the event of a claim being made. The basic cover insures your goods for $68.   All goods will require a signature on delivery.  We retain proof of posting and insurance cover applicable.

 

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