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Terms and Conditions

The Terms and Conditions that apply.

Please refer to our Ennia Product Returns policy as this forms a part of our standard terms and conditions when buying Lingerie from us.

Please note the following terms and conditions regarding the use of the 1st time Customer discount voucher:

The 1st time voucher & promotion code scheme.

1. You cannot combine / redeem both a promotional voucher code and your automatic sign-up reward voucher jointly together at the same time. The system only accepts one of these options so we advise you should determine which option gives you the most savings at the point of checkout.

2. Please note your 1st customer order discount voucher offer of $20 can only be applied if your order value is $150 or more (excl. postage). The 1st time $20 discount sign-up voucher can only be redeemed once against your 1st order with us only if you are a new customer and have not shopped with us before. This offer cannot be combined with any discounts we may be advertising.

3. We monitor on a regular basis the fair usage of the above scheme by our customers and we will provide you with any assistance or queries you have, if you have any queries then please email us at customercare@ennialingerie.com

Vouchers you can qualify for as a first time customer

Threshold Info

The '3 for the Price of 2 offer'

Customers taking advantage of the '3 for the price of 2' offer can obtain free lingerie only on the following basis.  The free offer only applies to the various brands that are on offer and as explained on our 'brand offer' page.  A maximum of one (1) free item will be supplied per Brand as chosen by the customer in any one order placed, if you order 3 items for each brand on offer then the cheapest one will be provided for free. 

Should you have any queries then please contact us via our contact page.  We also reserve the right to change the way the scheme works, details of which will be published and updated here. 

Free Gifts System Explained

The Ennia 'Free Gifts' System Explained

We encourage all shoppers to our site to utilise our unique free gifts scheme which can be applied at the point of checkout. This is how it works, you can add a free item only from any of the shopper status levels shown below, qualification of shopper status depends on your level of spend, the higher the spend then the higher the value of the one FREE gift that is available to you, only one free gift is allowed per shop in any one 48 hour period. If you try to add a second free gift item to your shopping basket then this will remove the previous free item placed there. If you reach a Gold status and add a free item and then remove some of the priced items then this will remove the free gift and you will need to re-select another free item. Should you have any queries then please free to contact our Customer Care team.

There are 5 levels of 'shopper status' levels which all relate to the value of the contents of your shopping basket, these are as follows:-

Shopper Spend Status Lower USD$ Upper USD$ Comment
Bronze $100 $159.99 Select your FREE item and 'add' to your shopping basket
Silver $160.00 $249.99 Select your FREE item and 'add' to your shopping basket
Gold $250.00 $349.99 Select your FREE item and 'add' to your shopping basket
Platinum $350.00 $549.99 Select your FREE item and 'add' to your shopping basket
VIP $550.00 $1000 Select your FREE item and 'add' to your shopping basket

Copyright Notice

All content on this website including descriptions and photos is strictly prohibited. All Web site design, text, graphics and all underlying source code, software and all other material on this Web site are copyright of European Fashion Dynamics Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Ennia Fashion Lingerie for using this Web site as a shopping resource. Any other use of materials on this Web site including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission is strictly prohibited.

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